Features, pricing, and fit
Compare Ultravox and Vapi on voice capabilities, pricing, and fit.
Compare Ultravox and Vapi for AI phone agents, Voice AI platforms, then match channels, workflows, and deployment models to your call flow.
API-first native speech-language model with a no-code Console, custom tools, and bring-your-own telephony for phone, web, and native apps.
Engineering teams that want direct speech processing and control over telephony or app transports.
Explore its buying criteria: AI phone agents · Voice AI platforms.
Developer platform for composing voice agents from selectable speech, language, and voice providers, with phone and web call paths.
Engineering teams that want provider-level control over STT, LLM, and TTS choices, tools, and call orchestration.
Explore its buying criteria: AI phone agents · Voice AI platforms · Conversation builders.
Both profiles checked 2026-09-04.
Use the table below to compare each provider’s documented scope.
Before you decide
Ultravox: Pay-as-you-go and Pro plans combine a published per-minute rate with monthly plan fees; Enterprise is custom, and SIP is priced separately. Vapi: Usage-based hosting plus model and telephony pass-through; Scale adds an annual contract, committed volume, and volume pricing. Ask both vendors to quote the same expected workload, required channels, and implementation scope. Include required subscriptions and usage charges before comparing the total; the listed starting prices alone may cover different work.
The recorded knowledge and data sources for Ultravox include Not publicly documented. For Vapi, they include Not publicly documented. Ask each provider to demonstrate access for the exact systems you use, with permissions, freshness, and failure behavior. A source missing from this directory is not proof that a provider cannot support it.
Use the same representative calls, approved instructions, and escalation rules in both pilots. How does it handle interruption and uncertainty? Which actions can it complete, and which require approval? What context reaches a human during transfer? Record conversation quality, completed tasks, human handoffs, and total cost in the buyer worksheet. Check these specific cautions before launch: Ultravox: Open weights do not remove hosting, latency, safety, evaluation, voice, and telephony work. Review license and SLA. Vapi: Price every selected provider; the buyer owns prompts, tools, carrier setup, compliance, and reliability.
Record your requirements and pilot results in the buyer worksheet →
Swipe or scroll the table to see every column.
| Criterion | Ultravox | Vapi |
|---|---|---|
| Provider type | Native speech-language model API | Voice agent API and orchestration platform |
| Best fit | Engineering teams that want direct speech processing and control over telephony or app transports. | Engineering teams that want provider-level control over STT, LLM, and TTS choices, tools, and call orchestration. |
| Key capabilities | direct speech-language interaction; open weights; hosted API; tools; realtime sessions | provider selection; tools; testing; analytics; inbound and outbound calls |
| Team sizes | startup; mid-market; enterprise; developer | startup; mid-market; enterprise; developer |
| Call surfaces | phone / PSTN; API / SDK | phone / PSTN; SIP; web voice; API / SDK |
| Voice stack | Native speech-language model | Configurable pipeline, including STT-LLM-TTS and OpenAI Realtime |
| Telephony | Not publicly documented | managed numbers; bring-your-own telephony; SIP |
| Call controls | Not publicly documented | Not publicly documented |
| Languages | Not publicly documented | Not publicly documented |
| Integrations | Not publicly documented | Not publicly documented |
| Knowledge and data | Not publicly documented | Not publicly documented |
| Pricing model | Pay-as-you-go and Pro plans combine a published per-minute rate with monthly plan fees; Enterprise is custom, and SIP is priced separately. | Usage-based hosting plus model and telephony pass-through; Scale adds an annual contract, committed volume, and volume pricing. |
| Pricing signal | 30 free minutes; $0.05/min pay-as-you-go; Pro $100/month; SIP about $0.005/min. | $0.05/min hosting plus provider and telephony pass-through; 60 minutes, 10 calls, and $10/month number listed. |
| Free plan or trial | 30 free minutes; open weights under published license. | Not publicly documented |
| What stands out | Ultravox documents a native speech path without a separate ASR stage, then exposes both Console prototyping and REST/SDK integration with BYOT telephony. | Vapi exposes the STT-LLM-TTS components separately while also documenting an OpenAI Realtime option; the same platform covers phone, web, SDK, testing, and tool calls. |
| Considerations | Open weights do not remove hosting, latency, safety, evaluation, voice, and telephony work. Review license and SLA. | Price every selected provider; the buyer owns prompts, tools, carrier setup, compliance, and reliability. |
Engineering teams that want direct speech processing and control over telephony or app transports.
Ultravox documents a native speech path without a separate ASR stage, then exposes both Console prototyping and REST/SDK integration with BYOT telephony.
Engineering teams that want provider-level control over STT, LLM, and TTS choices, tools, and call orchestration.
Vapi exposes the STT-LLM-TTS components separately while also documenting an OpenAI Realtime option; the same platform covers phone, web, SDK, testing, and tool calls.
Verify current pricing, limits, security, and required integrations directly with each provider before purchasing.
Test recognition, speech quality, interruptions, language switching, tool use, and human transfer with your own calls in the required language. Availability can vary by model, plan, and phone route.
DocsBot documents multilingual voice workflows and Japanese support. Verify the exact voice, phone path, and transfer behavior in your pilot. Review DocsBot language information ↗
Other providers’ language claims reflect cited vendor material; confirm Japanese and other required languages directly with each provider.
Listing does not imply endorsement or a performance guarantee. This directory is published by DocsBot. Editorial policy
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